Pokemon Go: How To Fix Some More Irritating Problems

Published: 23 September 2016Updated: 27 September 2016

For some players, Pokemon Go hasn’t been a smooth experience.

Pokemon Go is fast closing the popularity gap on other hit mobile video games such as Angry Birds, Temple Run and Candy crush. The augmented reality mobile video game from Niantic Labs has crushed every other recent mobile video game in its path both in terms of number of downloads and the revenue generated from those downloads.

Not only that, but the augmented reality mobile video games shows no signs of stopping. Niantic Labs is regularly updating the Pokemon Go community with updates about future additions to the augmented reality mobile video game.

With that said, even though more than 100 million people have downloaded the wildly popular augmented reality mobile video game, it hasn’t been all smooth sailing.

Many Pokemon Go players have complained about not being able to catch their favorite PoGo (Pokemon Go) monsters because of glitches with the general gameplay of the augmented reality mobile video game and connectivity problems.

Here, we will list solutions to the most aggravating problems facing Pokemon Go players today. If you can’t find a solution to your specific problem then don’t forget to let us know about your specific issue with Pokemon Go by using the comments section at the end of this article.

However, there is a good chance that you’ll find your solution in the list of solutions given below and will be back catching some rare Pokemon in no time.

Let’s do this.

I Am Unable To Play Pokemon Go On My Smartphone Device Because It Is Rooted or Jailbroken

Some potential Pokemon Go players have reported that they are unable to play Pokemon Go augmented reality mobile video game on their smartphones for some unknown reason even though all signs indicate that they should be able to.

Well, bad news: if you have a smartphone device that has been jailbroken (in the case of an iPhone) or rooted (in the case of an Android device) then this could mean that you no longer will be able to play Pokemon Go on your smartphone device, Android or iOS.


Well, it’s because of a recent, new, update introduced by Niantic Labs, the developer studio behind augmented reality mobile video game, which blocks the game from running on mobile devices that have been rooted or jailbroken.

If you are one of those users who have a rooted or jailbroken device then the Pokemon Go applications will actually show you a message which will read something like “ This device, OS, or software is not compatible with Pokemon Go.”

Before you give up and download the latest version of Angry Birds, we want to let you know that there is a workaround that could enable Pokemon Go on your smartphone, Android or iOS, device.

The solution is to either downgrade your Pokemon Go augmented reality mobile video game’s version to a version that doesn’t block the  augmented reality mobile video game being played on rooted devices or try to uninstall and reinstall the operating system on your device, Android or iOS, without getting involved in processes such as rooting and jailbreaking.

Of course, this solution will come with its own set of side effects.

For example, if you downgrade to an earlier version of Pokemon Go  augmented reality mobile video game then you won’t be able to experience any of the new features available in any future updates.

Not only that, but you will also lose all the extra features and unique applications on your smartphone device because of no root or jailbreak access. All of those cool backgrounds and customs apps will be lost into oblivion, probably forever.

But, if you desperately want to play Pokemon Go then you’ll have to pay this small price and install the game on a standard operating system rather than a jailbroken or rooted one.


Not everyone gets to see a Pokemon in Pokemon Go.

I Can’t See Nearby PoGo Monsters.

Despite the fact that some Pokemon Go players have managed to game the system by employing unethical methods, like playing the augmented reality mobile video game from a desktop and hence not doing any work in finding new PoGo monsters, the fact remains that Pokemon Go is a social game.

It is a game that forces you to get off your couch and go out in the real world to hunt down wild PoGo monsters.

Sometimes though, all the fun is ruined because no PoGo monster is showing up near your location. It’s not because you don’t know how to use a Lure module. In fact, this is a common problem among many Pokemon Go players where players are unable to sight any Pokemon appearing near them.

To be honest, the problem of no critter showing up near you is one of the most irritating problems of all Pokemon Go problems. It destroys the most fundamental element of the game, i.e the monsters.

So what could be the reason for the problem to pop up in the first place?

Well, Pokemon Go augmented reality mobile video game uses Google’s traffic data to determine population and traffic congestion around a player’s location on the map.

If you live in an area where there are a lot of people, like some highly developed urban metropolitan city such as San Francisco, then the game’s engine will show you more PoGo monsters in the vicinity of your current location.

But if that’s isn’t the case, i.e if you live in a desert or in the countryside then there is a good chance that you won’t see many PoGo monsters or Poke Stops.

So if you’re unable to view a lot of PoGo monsters while playing the augmented reality mobile video game then the best thing you can do is to move to an area where there are a lot of buildings, traffic, monuments and people.

Of course, the aforementioned solution will not suitable for people who live in areas with a low population density. If you are one of those Pokemon Go players (who can’t go to a more populated area for each Pokemon Go session) then the game allows you to, sort of, seduce more PoGo monsters near you by using a special item called Incense.

Incense enables more PoGo monsters to appear in the area that is near to the player’s current location.

Also, remember that there are always more Pokemon near Poke Stops then there are in the wild. If you want to further boost your chances of encountering more PoGo monsters, then you should use another special item called Lure (you can get it from Poke Shop) and use it on your desired Poke Stop.


Some players try to cheat at Pokemon Go problems and get into trouble with Niantic Labs.

What If Special Items Such As Lure Modules And Incense Don’t Work For Me.

Some Pokemon Go players have also been unfortunate enough to see their Lure Modules and Incense items not work in the game. In other words, these special items are unable to attract a single PoGo monsters let alone a lot of these annoying critters.

If that’s the case with you, then the good news is that the Pokemon Go community has been able to come up with a fix that could solve this Pokemon Go problem.

The solution is to change your smartphone’s time. Not just to any standard time.

You need to change your smartphone’s time to the network time.

What is network time?

Well, the network time is the time that your mobile network uses. Some people have been able to solve their “lure and Incense not working” problem by simply changing the time to the network time on their smartphone device, Android or iOS.

What Do I Do If The Items I Buy In Pokemon Go Start To Disappear?

Pokemon Go has a pretty interesting feature to keeps players coming back for more and more. The augmented reality mobile video game uses PokeCoins which players can earn by spending more time playing the augmented reality mobile video game.

A Poke Coin is basically the in-game currency that players can use to purchase selected special items from the Poke Shop.

Of course, the augmented reality mobile video game also allows players to buy PokeCoins using real-world money.


Pokemon Go is not all about capturing and evolving Pokemon Go monsters. Sometimes it’s also about making the game run.

And that’s where the problem begins. You spend your hard earned money on buying a special item in the augmented reality mobile video game, only to go to your backpack and not find it there.

It is a source of frustration at best and a fraud at worst.

In fact, some players have also reported that they have seen their PokeCoins disappearing as well aside from their special items.

But before you go whistleblowing on Niantic Labs, you need to try out a solution that might solve your “disappearance” problem.

First, you need to sign our of your Pokemon Go account in the game’s app by selecting the floating PokeBall icon that is located on the bottom of your screen.

After you have done that, go to the Settings menu (which is actually an icon that appears to be a cog) and then tap on Sign Out.

Hang on a minute, you’re not done yet.

After you have signed out from your Pokemon Go app, you need to close the game’s app as well. After that, you need to run the augmented reality mobile video game again and then sign in again.

If you have done all the steps correctly then you should be able to see your bought items and/or PokeCoins.

In case, the problem persists, then you should restart your smartphone device, Android or iOS, to see if it goes away.

Sometimes My Pokemon Go Trainer Gets Stuck. More like, Doesn’t Move At All

Needless to say, when a Pokemon Go player walks in the real world, his/her trainer should also move in the game’s map.

But sometimes, the game malfunctions and the trainer in the game doesn’t move at all even if the Pokemon Go player walks ten miles in the real world. Sometimes the trainer does walk but stays fixed at one spot.

If your Pokemon Go trainer is stuck at a spot and you are unable to open any of the game’s menus then that is a pretty clear indication that your augmented reality mobile video game application has crashed.

To solve the problem, just restart your main application.

To do that on an Android device, simply tap the Recent Apps icon that is located at the bottom right corner of your screen. On some smartphones, this icon is represented by a square shape.

When you have tapped on the button, you’ll be shown your currently opened apps.

You might need to do a bit of scrolling here to search for Pokemon Go app and when you have found it, select the X icon that is present next to the app’s name.

Another way to close the app is to simply swipe your finger in the “right” direction in the same menu as before.


Sometimes Pokemon Go malfunctions just at the wrong time.

If you’re running Pokemon Go app on an iOS device (in other words, an Apple device) then tap the Home button twice (rather quickly) and then search for the game’s app and swipe in the upwards direction.

When you have done all that, all you need to do next is to reopen the augmented reality mobile video game’s app and check it the problem has been fixed.

It should be.

My Game Freezes When I Try To Catch A PoGo Monster

The worst possible experience in Pokemon Go is when the game gives up on you when you’re about to through the last Pokeball to capture the elusive Pikachu.

The game can also crash when you’re in the middle of a hard battle.

If your app becomes unresponsive and you’re unable to open any menus or even if your PokeBall (thrown one that is) stops spinning then don’t panic.

First, try to turn off and then turn on your data connection. To do that, just put your smartphone’s Airplane mode to ON.

This should work most of the times but if it doesn’t then you should restart the game.

Do make sure that the game’s app is completely closed. Only then should you continue to turn on Airplane mode on your device to turn off internet connection.

When that’s done then restart the application and practice a bit of patience until your screen show you a “no internet connection” message.

When that happens, turn off your Airplane Mode so that your internet (and hence Wifi) connection comes back online again.

Now when you open up your Pokemon Go application you should be able to see the PoGo monster that you were trying to capture, inside your Poke Bag.

For solutions to more problems, go here.




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