Unlocking Entertainment: Your Guide on How To Get ITVX on Freeview

Published: 15 September 2023Updated: 3 October 2023

Freeview Play is the key to unlocking all the amazing content that ITVX has to offer. It is a service that combines live TV and catch-up services in one convenient platform. ITVX is a new streaming service that replaced ITV Hub. ITVX was released to compete with other streaming apps like Netflix and Amazon Prime. With Freeview Play, you can easily access all your favorite channels, including ITVX, UKTV Play, BBC iPlayer, and My5, and never miss a moment of your favorite shows. Getting ITVX on Freeview is easier than you might think. All you need are a few devices and a little know-how. We will walk you through the steps to ensure that you have everything set up correctly so that you can start enjoying ITVX’s fantastic content in no time. Plus, we’ll provide troubleshooting tips in case you encounter any issues along the way.


What Is Freeview?

Freeview is a digital television platform that provides viewers with access to a wide range of digital TV channels and radio stations without requiring a subscription fee. It utilizes over-the-air broadcasting signals to deliver a diverse selection of programming, including entertainment, news, sports, and more. Users typically need a compatible Freeview-enabled television or a set-top box to access the available channels and services, offering an affordable alternative to traditional cable or satellite subscriptions for accessing digital content.

With Freeview, you have access to popular streaming services like the ITV Hub app right at your fingertips. Whether you want to catch up on your favorite shows or explore new content, Freeview Play has got you covered. It’s perfect for those who want the flexibility to watch ITV whenever they want, without the need for a separate subscription or additional equipment. One of the great things about Freeview Play is that it’s built into many smart TVs, so there’s no need for extra boxes or cables cluttering up your living room.

Devices Required for Freeview

To enjoy Freeview, all you need is a compatible device and an internet connection. There are several supported Freeview Play devices available when it comes to choosing the right device for your Freeview experience. One popular choice is the Freeview Play recorder, which allows you to not only access live TV channels but also record your favorite shows for later viewing. Another option is a Samsung Smart TV, which comes with built-in Freeview capabilities, so you can seamlessly browse and watch all your favorite content. If you prefer a more portable solution, the Now Smart Stick is a great choice. This handy device plugs directly into your TV’s HDMI port and gives you access to all the features of Freeview.

Additionally, if you already own an Android TV or other smart TV devices, chances are they are compatible with Freeview as well. Simply connect them to the internet and start enjoying all the benefits of this wonderful entertainment platform.

How To Get ITVX on Freeview?

If you’re looking to access ITVX on Freeview, here’s how you can do it:

  1. Check if your Freeview Play device is supported. The ITVX app is available on newer Freeview Play devices, so if you have older Freeview Play devices, you may need to upgrade in order to access ITVX.
  2. Once you have a supported Freeview Play device, download the ITVX app. Simply go to the app store on your device and search for ‘ITVX’.
  3. Once you find the app, click on it and follow the prompts to download and install it onto your device.
  4. After installing the ITVX app, you can now access ITVX on Freeview.
  5. Open the app and sign in with your Freeview Play account or create a new one if needed.
  6. Once signed in, you can watch ITVX and access a wide range of entertainment options including live TV channels, catch-up TV shows, and exclusive content.
ITVX yellow logo

How to Troubleshoot ITVX on Freeview Play

If you’re experiencing issues with this popular streaming service, there are a few things you can try to get it back up and running smoothly.

Check Your Internet Connection

Ensure that your Freeview Play device is connected to the internet. If you are using a wired connection, make sure the Ethernet cable is securely connected. If you are using Wi-Fi, check if other devices can access the internet and consider restarting your router.

Restart Your Device

Sometimes, a simple restart can resolve technical issues. Turn off your Freeview Play device, unplug it from the power source, wait for a few minutes, and then plug it back in and turn it on. This can refresh the system and clear any temporary glitches.

Update Your Device and App

Ensure that both your Freeview Play device and the ITVX app are running on the latest software versions. Check for any available updates in the settings or app store and install them if necessary. Outdated software can cause compatibility issues and technical glitches.

Clear App Cache and Data

If the ITVX app is experiencing issues, try clearing its cache and data. Go to the app settings, find the ITVX app, and select the options to clear cache and clear data. This can help resolve any corrupted files or settings that might be causing problems.

Contact Customer Support

If the above steps do not resolve the issue, reach out to the customer support of Freeview Play or ITVX. They have dedicated teams to assist with troubleshooting and can provide specific guidance based on your device and app setup. They may also be aware of any known issues or maintenance activities that could be impacting the service.

Frequently Asked Questions

Can I Access ITVX on My Smart TV?

Yes, you can access ITVX on your smart TV. Just download the ITVX app from your TV’s app store and start enjoying all the entertainment it has to offer.

Is ITVX Available on Streaming Platforms Like Roku or Amazon Fire TV Stick?

Yes, ITVX is available on streaming platforms like Roku and Amazon Fire TV. And now, you can also get ITVX on Sky. You can easily access it and enjoy all the entertainment it has to offer right from the comfort of your own home.

Can I Watch Live TV on ITVX Through Freeview Play?

Yes, you can watch live TV on ITVX through Freeview Play. It allows you to enjoy your favorite shows and events in real time without any additional costs or subscriptions.

Are There Any Additional Costs or Subscriptions Required to Access ITVX on Freeview?

No, there are no additional costs or subscriptions required to access ITVX on Freeview. However, it is good to note that ITVX offers free and premium services. The Premium service cost $7.63/month or $7.63/year.


Don’t miss out on the incredible entertainment that ITVX has to offer on Freeview. With Freeview Play, you can easily access a wide range of shows and movies from ITVX right at your fingertips. By following our simple guide, you can ensure that you have all the necessary devices and settings to enjoy seamless streaming of ITVX content. Keep in mind that there are some Freeview devices that don’t support ITVX, so it’s important to check compatibility before making a purchase. Start enjoying all the amazing entertainment options that ITVX offers on Freeview today.

Nial Setterfield


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