Unlocking ITVX on Sky: Setting Up And Activation Tips

Published: 3 October 2023

Are you a Sky user looking to access the new ITVX app on your device? Well, you’ve come to the right place! We will guide you through the process of unlocking and troubleshooting ITVX on Sky. Whether you’re wondering if it’s possible to get ITVX on Sky or struggling with activating the app, we’ve got you covered. First off, let’s address the burning question: Can you actually access ITVX on Sky? The answer is yes! ITV Hub has been replaced by ITVX as their new streaming service, and luckily for Sky users, it is available on their platform. So, no need to worry about missing out on your favorite shows and content from ITV.

Just follow our step-by-step guide and soon enough, you’ll be enjoying all the great content that ITVX has to offer. But what if you still see the older ITV Hub app despite following all the steps correctly? Don’t panic! We have some troubleshooting tips up our sleeve as well.

Couple Sitting on a Sofa Watching Television

Getting ITVX on Sky

Users have the option to access ITVX through a visit to itv.com. The newly launched streaming application can be downloaded across a wide range of supported devices. This encompasses devices like Android phones, tablets, iPads, iPhones, Chromecast, Android TV, Roku, Fire TV, and most modern Smart TVs equipped with Freesat, YouView, or Freeview Play integration. Earlier, ITV Hub, the forerunner to ITVX, did not successfully integrate with Sky, a widely-used entertainment platform offered by Sky. Subscribers had access to only certain ITV content that was accessible through Sky’s own on-demand library and linear TV channels.

Following its initial launch across major platforms, ITVX was also initially not on Sky set-top box. However, there’s good news for users now, as the latest streaming platform from ITV is now accessible on Sky, putting it on par with Sky Stream and Sky Glass. Sky subscribers can now access a plethora of ITV content at no extra cost. However, to unlock the full collection of classic and exclusive content from Britbox (which is in the process of integration into ITVX), as well as the feature to skip ads on recorded streams, users will be required to subscribe to ITVX Premium.

Through the ITVX app on Sky, users can watch the most recent episodes of popular shows such as Emmerdale, Coronation Street, and Love Island as they are broadcast on television. Additionally, timeless favorites like White House Farm and Broadchurch are available for streaming. The platform also offers the convenience of following shows at any time and even watching select programs before they are aired on the traditional ITV channel. ITVX has an array of exclusive content lined up for release throughout the year, with weekly drops of original programming.

Accessing ITVX on Sky?

To easily access ITVX on your Sky, all you need to do is follow these simple steps:

  1. Make sure your Sky box is connected to the internet. You can do this by either using an Ethernet cable or connecting wirelessly through your home Wi-Fi network.
  2. Locate ITVX on your Sky interface, which can be found in the Apps rail or Apps menu.
  3. Once you’ve opened the app, you’ll be prompted to sign in with your ITV account details or create a new account if you don’t have one yet.
  4. After signing in, you’ll be able to browse and stream all the content available on ITVX right from your own Sky box.

Enjoy troubleshooting-free access to ITVX on your Sky with these simple activation tips!

I Still See the Previous ITV Hub App. What to Do?

For individuals who still see the previous ITV Hub app within the Sky interface, here are the steps you can follow to switch to ITVX:

  1. Scroll down your Home screen and click on Settings
  2. Navigate to the Apps menu within Settings
  3. Look for the option labeled “Refresh Apps” and select it
  4. This action initiates a refresh procedure and provided that your Sky box is connected to the internet, the previous ITV app will be transformed into ITVX.

While Sky boxes usually receive automatic background updates, we strongly recommend manually checking for the latest firmware versions. This is crucial, as running on outdated software could prevent you from accessing ITVX on Sky. Here’s a step-by-step guide on how to manually check for updates:

  1. Access Settings from the Home screen using your Sky or Sky Q remote.
  2. Select the Status tab located in the sidebar and confirm that there is a (✓) that is close to the “Satellite signal” status.
  3. Scroll to the System info tab followed by a highlight on “Software version.”
  4. Select Setup, then choose Software Download.
  5. Your Sky box will initiate a search for updates and commence downloading the latest software version. The download process might take several minutes to complete.
  6. Once “Software update successful” appears, press the Standby button on your remote control.

After the update is completed, go to the Apps menu on the Sky Home screen. You should now easily locate the ITVX app readily available for your use.

How To Activate ITVX on Sky

people watching Television

Don’t miss out on the exciting ITVX experience – activate it now on your Sky! To enjoy all the features and content that ITVX has to offer, follow these simple steps using your TV remote:

  1. Go to the home screen and scroll to find the ITVX app.
  2. Select it and sign in using your Sky Glass or Sky Stream account details.
  3. If you don’t have an ITVX account, you can create one by selecting ‘Sign Up.’

Once your activation is complete, feel at liberty to explore the carefully curated catalog sections on the Home page or navigate through various submenus to locate and select the content of your interest. Thankfully, ITVX offers an extensive array of box sets, movies, and documentaries for your viewing pleasure. Remember, some exclusive content may require a premium subscription. So if you want access to all of ITVX’s offerings, consider upgrading to an ITVX premium subscription.

ITVX On Sky Subscription

There are two subscription plans:

  • The free version comes with ads, over 10,000 hours of content, new episodes, new exclusive TV programs, and additional family profiles. You can select the fast-forward icon if you have Sky Glass to skip ads.
  • The Premium Version with ad-free features, BritBox, newly exclusive TV-released programs, all free version features, and thousands of hours of content. The premium version comes at a cost of $7.64 per month or $76.54 per year.

Frequently Asked Questions

Can I Access ITVX on a Different Streaming Platform Other Than Sky?

Yes, you can access ITVX on a different streaming platform other than Sky. There are various streaming platforms available where you can watch ITVX content without the need for Sky platforms.

Is There a Cost Associated With Accessing ITVX on Sky?

ITVX has both premium and free versions. It is up to the user to decide what version to choose.

Can I Watch Live TV on ITVX Through Sky?

Yes, you can watch live TV on ITVX through Sky. It allows you to stream your favorite channels in real time, providing a seamless viewing experience right from your Sky box.


Getting ITVX on your Sky is a simple process that allows you to access all the content from ITV Hub’s successor. By following the steps mentioned in this article, you can easily activate and troubleshoot any issues that may arise. Whether you’re a fan of popular shows or want to catch up on the latest news, having ITVX on your Sky will ensure that you never miss out. So, don’t hesitate to follow the instructions and enjoy all the great content ITVX has to offer. If you still see the older ITV Hub app after activating ITVX, don’t worry! Simply follow the troubleshooting tips provided in this article and you’ll be able to resolve any issues quickly. Remember to check your internet connection, update your software if necessary, and restart your device if needed.

Nial Setterfield


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