Just recently, Toshiba has issued a recall for Panasonic battery packs that are known to overheat and melt. The batteries in question are Lithium-ion battery packs that are used in 39 models found in the Toshiba Portege Satellite/Satellite Pro. These batteries can also be found within Tecra laptops sold within the United States and in Canada. The aforementioned laptops are sold between June of 2011 and January of 2016 and are all at risk.
Toshiba Recalls Overheating Panasonic Batteries
The recall from Toshiba calls for 91,000 units that were sold within the US and another 10,000 units claimed within the Great White North. These battery packs can also be sold separately while there are also some cases these were installed from the tech giant as part of a repair procedure.
Those who have the aforementioned laptops or battery packs are encouraged to check whether their unit is affected. To do this, you can visit the Toshiba website in order to download a detective service that will do the checking for you. You can also do the investigation using manual procedures by going to the aforementioned website and following the instructions posted there.
The recalled batteries have part numbers printed on the pack that begin with G71C, such as GV1C000AW210. Should your machine be included to the list of devices that were included to be at risk, make sure you have to power down the unit first before removing the battery pack. For you to do this, unlock the latches found on the battery pack or unfasten the screws at the back of the machine. Then, once again, follow the company’s directions carefully on how you can remove the batteries to avoid harm being brought to your computer.
Once the battery is removed, follow the firm’s directions in order to get a free replacement for the defective packs. If you’re worried that your laptop won’t work because there’s no battery in there, that’s not entirely the case. In the meantime that your laptop does not have a battery pack and while waiting for the replacement to arrive, you can use the computer only when it is connected to a power source. You will have to make do with this setup before the replacement battery arrives at your place.
As per the United States Consumer Product Safety Commission, there were no injuries that were reported concerning the defective battery packs found within the Toshiba laptops. However, there were four reported complaints about melting laptop batteries.